Privacy Policy

Introduction

R4 Restoration is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, protect, and disclose personal information obtained through our website, r4restoration.com. By using our site, you consent to this policy.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, address, phone number, email, and project details—when you fill out forms, request support, or contact us.
Technical Data: IP address, browser type, operating system, access times, and referring URLs—collected automatically via cookies and analytics tools.
Project and Insurance Information: Any information voluntarily provided to assist in claims, estimates, or service requests.

How We Use Your Information

We utilize collected information for several purposes:

To provide and improve our restoration, mitigation, and support services.
To process job requests, send estimates, invoices, or insurance documentation.
For internal record-keeping, payroll (if applicable), and project management.
To communicate with you regarding your projects, questions, or feedback.
To comply with legal obligations.

We do not sell or share your personal information for marketing purposes. Your information may be shared:

With employees or trusted service providers necessary to complete your project.
With your insurance provider for claim purposes, with your consent.
When required by law or to protect the rights, property, or safety of R4 Restoration or others.

Data Security

We implement suitable physical, electronic, and managerial procedures to protect your information from unauthorized access, loss, or disclosure. These measures include:

Secure password-protected systems for internal communications and project management.
Regular training for staff on confidential handling of client information.
Limiting access to only those who require it for legitimate business purposes.

Cookies and Website Analytics

R4 Restoration may use cookies or similar tracking technologies to enhance user experience and analyze website traffic. You can choose to disable cookies via your browser settings; however, this might impact certain functionalities of the website.

Your Choices and Rights

You can request access to, correction of, or deletion of your personal information.
You may opt out of receiving promotional communications at any time.
For questions or requests regarding your information, contact us at 404.428.1255 or via email on our website.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from children.

Updates to This Policy

We reserve the right to update this policy as needed. Changes will be posted on this page and are effective once published.